Frequently Asked Questions
Our FAQs page will hopefully answer any questions or queries you may have regarding Actavo Direct. If we don’t
cover what is it that you are looking for, please feel free to contact us directly on Freephone 0800 1337 494
or via email firstname.lastname@example.org!
Click & Collect
Can I order online and pick-up in branch the next day?
We aim to deliver orders placed by 5pm on Monday-Friday to our Actavo Direct branches the next working day; however, this is not a guaranteed delivery timeframe. The order confirmation that you receive will specify the date and time that your order will be available for collection.
You can access further information regarding click & collect on our Delivery Information page or Freephone our customer services team on 0800 1337 494.
What is the delivery charge for Click & Collect?
Deliveries to our Actavo Direct branches are free.