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Frequently Asked Questions

Our FAQs page will hopefully answer any questions or queries you may have regarding Actavo Direct. If we don’t
cover what is it that you are looking for, please feel free to contact us directly on Freephone 0800 1337 494
or via email actavodirect@actavo.com!

Discount Codes

How do I know the offer has been applied to my order?

Once you have entered your discount code into the ‘Enter Offer Code’ box to the right hand side of the checkout screen and selected ‘Redeem’. The code, and the price that is being discounted from your order should appear in blue text above the Subtotal.

If this does not occur, please contact our customer services team on Freephone 0800 1337 494 or email actavodirect@actavo.com and one of our expert advisors will be happy to resolve the issue. 

How do I activate an offer code?

How do I sign up to receive offers from Actavo Direct?

Ask a question

Please get in touch with our team on 1800 80 55 09 or drop us a message using the form below, if there's anything you couldn't find an answer to.

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